My name is Luisa Martínez, and I have a solid professional background in the real estate, hospitality, and customer service sectors. With over 10 years of experience in the hotel industry, I have had the privilege of holding roles in both operations management and the leadership of renowned hotels worldwide. During this time, I have been recognized for my high service standards and my ability to ensure exceptional guest experiences.
I also have 3 years of experience in the real estate field, where I have applied my high service standards and negotiation skills to achieve successful transactions in the buying, selling, and renting of all types of properties. My focus on excellence in customer service has been fundamental in establishing strong relationships with clients and ensuring their satisfaction.
Throughout my career, I have worked in several sectors, including tourism and the service industry, accumulating over 20 years of experience in customer care and service. During this time, I have developed strong problem-solving skills, effective communication, and the ability to adapt to changing customer needs. My focus on providing world-class service has been recognized by my employers and has contributed to the success of the companies I have worked for. Additionally, I have been recognized for my leadership abilities and have received awards and recognition for my ability to motivate and guide teams.
I am originally from Mexico City and I am proud to represent my country in the professional field. I am a highly motivated individual, results-oriented, and passionate about providing exceptional service. My experience in real estate, hospitality, and customer service has provided me with a solid foundation to face any challenge that may arise. I am constantly seeking opportunities to grow professionally and improve my skills, and I am confident that my experience, dedication, and leadership skills make me an ideal candidate for any role that requires a focus on excellence in customer service and high quality standards.